Returns & Exchanges
At The Vrinda Store, we want you to be completely satisfied with your fashion choices. If your purchase isn't quite right, we offer a seamless return and exchange process within 15 days of delivery.
Initiate Request
Visit our returns portal or contact our support team with your order ID and reason for return to begin the process.
Quality Inspection
Ensure the items are unworn, unwashed, and have all original tags attached before securely packing them back in their original packaging.
Schedule Pickup
Once approved, a courier partner will be assigned to collect the package from your doorstep within 2-3 business days.
Receive Refund
After our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 working days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing